Last updated: 24 September 2026
At Skyfall Overseas Enterprises (“we”, “our” or “us”), we respect the privacy of our customers, business contacts and website visitors.
This Privacy Policy explains how we collect, use, share and protect personal information when you visit skyfalloverseas.com, contact our team or do business with us.
Skyfall Overseas Enterprises is a sole proprietorship based in Kolkata, India, and is responsible for the personal information it handles as described in this policy.
1. Information We Collect
The information we collect depends on how you interact with us.
Contact and business details
These may include your name, email address, telephone number, company name, job title, billing address and delivery address.
Enquiry and order information
We may collect product requirements, quantities, customisation instructions, quotation details, order records, payment references and correspondence relating to your enquiry or purchase.
Business information is covered by this policy where it identifies or relates to an individual.
Website and technical information
Our website and supporting services may collect information such as your IP address, browser type, device information, pages visited and technical logs. Cookies and similar technologies may also collect information as explained below.
We generally receive information directly from you through website forms, email, telephone, WhatsApp or other business communications. We may also receive relevant details from your company representatives or service providers involved in fulfilling an order.
2. How We Use Your Information
We use personal information to:
- Respond to enquiries and prepare quotations.
- Discuss designs, samples and product specifications.
- Process orders, payments and shipping arrangements.
- Provide order updates and customer support.
- Maintain business and accounting records.
- Operate, secure and improve our website.
- Understand website usage and assess marketing activity, where applicable.
- Meet applicable legal obligations and resolve disputes.
Where we send promotional communications, we do so in accordance with applicable requirements. You can ask us to stop sending these messages at any time.
3. Information Sharing
We do not sell or rent your personal information.
Where necessary, we may share relevant information with:
- Courier companies, freight forwarders and other logistics partners.
- Manufacturing or supply partners involved in fulfilling your requirements.
- Website hosting, IT, communication and other business service providers.
- Banks, payment service providers and professional advisers.
- Authorities where disclosure is required by law or necessary to protect lawful rights.
We limit the information shared to what is relevant to the task. Where service providers process personal information on our behalf, we require appropriate confidentiality and data-protection arrangements.
Some recipients, including banks and carriers, may also process information under their own privacy policies and legal obligations.
4. Keeping Your Information Secure
We use reasonable technical and organisational measures appropriate to the information we handle to reduce the risk of unauthorised access, loss, misuse or disclosure.
No website, storage system or method of internet transmission is completely secure. Please avoid sending unnecessary sensitive information through enquiry forms or ordinary email.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies for essential functions, remembering preferences, understanding visitor activity and measuring advertising performance.
Where analytics or advertising tools are used, they may collect information about your device and interactions with our website.
Where required by applicable law, we seek consent before using non-essential cookies or tracking technologies. You can also manage or delete cookies through your browser settings. Blocking certain cookies may affect website functionality.
Submitting an enquiry does not, by itself, constitute consent to unrelated marketing or advertising tracking.
6. How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purpose for which it was collected.
Retention periods depend on the nature of the information, our business relationship, applicable record-keeping requirements and any outstanding enquiries, claims or disputes.
When information is no longer needed, we take steps to delete it securely or anonymise it, subject to necessary backup and retention arrangements.
7. International Processing and Transfers
We operate from India and work with customers and service providers in different countries. Your information may therefore be processed in India or in another country where a relevant service provider operates.
Where applicable data-protection law requires safeguards for an international transfer, we will use an appropriate lawful transfer arrangement. You may contact us for information about the arrangements relevant to your personal data.
8. Your Privacy Choices and Rights
Depending on the law applicable to your information, you may have the right to:
- Request access to your personal information.
- Correct inaccurate or incomplete information.
- Request deletion of information.
- Restrict or object to certain processing.
- Receive or transfer certain information in a portable format.
- Withdraw consent where processing relies on consent.
- Raise a complaint about how your information is handled.
These rights may be subject to conditions or exceptions. For example, we may need to retain some transaction records to meet legal obligations.
To make a request, contact support@skyfalloverseas.com. We may ask for information reasonably necessary to verify your identity before responding.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
9. Additional Information Where GDPR Applies
Where our processing falls within the scope of the General Data Protection Regulation (GDPR), the following provisions apply.
Legal grounds for processing
Depending on the activity, we may rely on:
- Contract: To enter into or perform a contract with you.
- Legitimate interests: To manage business enquiries and relationships, support customers, prevent misuse and improve our services, after considering your rights and interests.
- Legal obligations: To maintain required records or meet other applicable obligations.
- Consent: Where you have given a specific, informed and freely given choice for a particular activity.
Requests and complaints
You may exercise the applicable rights described above. You may object at any time to the use of your personal data for direct marketing.
We respond to GDPR rights requests without undue delay and normally within one month. If a permitted extension is necessary, we will explain the reason within that initial period.
You also have the right to complain to a relevant data-protection supervisory authority, including in the EEA country where you live or work, or where you believe an infringement occurred.
10. Third-Party Websites and Services
Our website may contain links to other websites or allow you to contact us through third-party platforms.
Those services operate under their own privacy policies. Please review their policies before providing personal information through them.
11. Changes to This Policy
We may update this policy to reflect changes in our services, website or data-handling practices.
The revised version will be published on this page with an updated date. Where required, we will provide additional notice of significant changes.
12. Contact Us
For privacy questions, personal information requests or complaints, please contact:
Skyfall Overseas Enterprises
Email: support@skyfalloverseas.com
Phone: +91 79803 42968
Address: 2, Tarak Dutta Road, Kolkata, West Bengal – 700019, India
Website: skyfalloverseas.com